Headquartered at Marshwall, London, Ruletronics is an IT services company which leverages industry leading BPM tools like Pega to help organizations streamline their business processes and enhance customer satisfaction through BPM and CRM solutions.“Ruletronics was created with the belief ‘The Horse Is Only Half the Equation….we’re the rest’”, explains Anisetty. The key services offered by Ruletronics are BPM Strategy & Roadmap, BPM Methodology Adoption, BPM Center of Excellence (COE) set-up. The firm provides technology services which include end-to-end BPM project delivery, architecture review, design review and Pega Strategic application implementations.
We don’t just build BPM Solution, we build BPM Assets!
Ruletronics also offers Business as usual (BAU) services, which include Upgrade & Migration, Production Support along with Test strategy setup. “We set high standards for ourselves and deliver only the ‘right’ solutions that achieve our customer’s business goals. We don’t just build BPM Solution, we build BPM Assets!” extols Anisetty.
The factor that makes the company unique is—it demonstrates the ability to learn, and smoothly translate that learning into action. The organization adheres to best practices to align all the functionalities in an application, so that the application is reusable and extendable in the future with less maintenance overhead. “We have helped one of our customer’s by working in conjunction with their teams to migrate a legacy KYC solution based on an End User Computing (EUC) tool to a strategic global solution that has been rolled out to multiple countries,” says Anisetty. The firm also ensures that its customers become self-sustainable by building their own BPM competency centers.
The firm invests considerable amount of time in identifying new design patterns and technological advancements that are driving the BPM industry into new ventures. Following its success in the financial services and insurance vertical projects, Ruletronics is currently targeting the retail market to improve decision strategies and optimize customer engagement. Moreover, the company will continue to expand their offerings in Pegaspace, which the company has used for more than a decade to develop unique solutions. “We have started exploring other tools like Appian. And our goal is to become most reliable nearshore BPM technology partners to our customers by providing quality and cost effective BPM services,” concludes Anisetty.