CHALEX’s flagship solution, SmartFlo is an agile solution that helps project managers ensure on time delivery of goods and services. “With SmartFlo, the marketing team can create and share their workflows without the need of IT support,” explains Oles. The logical nature of SmartFlo shortens the learning curve and the ability to make changes on the fly eliminates the potential for prioritization conflicts between the IT department and the BPM users. As a hosted solution, SmartFlo places very little burden on the IT support staff.
SmartFlo creates competitive advantages for its users by helping them be agile. The solution is rapid to configure and extremely intuitive. It orchestrates project workflows and automates secure filing and sharing of digital assets. SmartFlo also provides spontaneous dashboard views of projects and jobs to help managers and their associates anticipate problems and maximize efficiency. Access to project and job assets are role-based. “Every interaction with users, assets, tasks, processes, schedules, and jobs is logged in the database. Key performance indicator reporting provides managers with the information they need to continuously improve and maintain a competitive advantage,” remarks Oles.
With SmartFlo, the marketing team can create and share their workflows without the need for IT support
CHALEX is constantly innovating SmartFlo’s functionality to meet customer requirements. “This month, we are rolling out an HTML5 client to allow users to complete assigned tasks using their mobile device. This will include mobile access to the digital asset management service to upload, download, and search for archived digital assets,” says Oles. For instance, insurance companies will then be able to use the mobile service to allow customers to initiate a claim process using their mobile device. “SmartFlo. biz provides open access to individuals and affiliated groups to one multi-tenant SmartFlo instance. Users can form secure ad hoc production groups around projects. Options include access to an integrated file viewing and annotation tool that enables markup on PDF, Image, Video and 3D CAD files. SmartFlo.biz establishes a global community,” concludes Oles.